feat: 新增工单中心、房间巡查、失物招领等业务模块

- 新增工单中心(ticket_center)与工单工作台(ticket_workbench)页面
- 新增房间巡查(room_inspection)与失物招领发布(lost_found_publish)页面
- 预约看样流程新增房型/楼栋/楼层选择器组件
- 新增工具模块: booking-entry、privacy、reservation-flow
- api/index.js 补充楼层列表、看样提交等接口
- locales/messages.js 补充多语言文案
- manifest.json 开启微信小程序隐私检查
- 完善登录、注册、申请详情、账单等相关页面交互

utils/reservation-flow.js

@@ -0,0 +1,176 @@
+const RESERVATION_FLOW_STEP = {
+  INSPECTION: 10,
+  BILL: 20,
+  CONTRACT: 30,
+  CHECKIN: 40
+}
+
+function getLanguage(language) {
+  return language === 'en' ? 'en' : 'zh'
+}
+
+function parseJsonStringMaybe(value) {
+  if (typeof value !== 'string') {
+    return value
+  }
+
+  const text = value.trim()
+  if (!text) {
+    return value
+  }
+
+  const isJsonLike = (
+    (text.startsWith('{') && text.endsWith('}'))
+    || (text.startsWith('[') && text.endsWith(']'))
+  )
+
+  if (!isJsonLike) {
+    return value
+  }
+
+  try {
+    return JSON.parse(text)
+  } catch (error) {
+    return value
+  }
+}
+
+function normalizeArray(value) {
+  if (Array.isArray(value)) {
+    return value
+  }
+  return []
+}
+
+export function parseReservationFlowResponse(response) {
+  const rawPayload = response && response.data ? response.data : response
+  const payload = parseJsonStringMaybe(rawPayload)
+
+  if (Array.isArray(payload)) {
+    return payload
+  }
+
+  if (payload && Array.isArray(payload.data)) {
+    return payload.data
+  }
+
+  if (payload && payload.data && Array.isArray(payload.data.data)) {
+    return payload.data.data
+  }
+
+  return []
+}
+
+export function getReservationOrderNo(source = {}) {
+  const candidates = [
+    source.orderNo,
+    source.OrderNo,
+    source.reservationOrderNo,
+    source.searchedOrderNo,
+    source.bookingOrderNo
+  ]
+
+  for (let index = 0; index < candidates.length; index += 1) {
+    const value = String(candidates[index] || '').trim()
+    if (value) {
+      return value
+    }
+  }
+
+  return ''
+}
+
+export function getReservationCurrentNode(flow = {}) {
+  const nodes = normalizeArray(flow && flow.flowNodes)
+    .filter(item => item && typeof item === 'object')
+    .sort((a, b) => Number(a.sort || 0) - Number(b.sort || 0))
+
+  if (!nodes.length) {
+    return null
+  }
+
+  return nodes.find(item => item.isCurrent) || nodes[nodes.length - 1]
+}
+
+export function buildReservationFlowMap(flowList = []) {
+  return normalizeArray(flowList)
+    .filter(item => item && typeof item === 'object')
+    .reduce((result, item) => {
+      const orderNo = getReservationOrderNo(item)
+      if (!orderNo) {
+        return result
+      }
+
+      result[orderNo] = {
+        ...item,
+        orderNo,
+        currentNode: getReservationCurrentNode(item)
+      }
+      return result
+    }, {})
+}
+
+export function attachReservationFlow(item = {}, flowMap = {}) {
+  const orderNo = getReservationOrderNo(item)
+  const matchedFlow = orderNo ? flowMap[orderNo] : null
+
+  return {
+    ...item,
+    reservationOrderNo: orderNo,
+    reservationFlow: matchedFlow || null,
+    reservationCurrentNode: matchedFlow && matchedFlow.currentNode ? matchedFlow.currentNode : null
+  }
+}
+
+export function getReservationStepMeta(step, language = 'zh') {
+  const currentLanguage = getLanguage(language)
+  const map = {
+    [RESERVATION_FLOW_STEP.INSPECTION]: {
+      label: currentLanguage === 'en' ? 'Inspection' : '验房',
+      actionText: currentLanguage === 'en' ? 'View Inspection' : '查看验房'
+    },
+    [RESERVATION_FLOW_STEP.BILL]: {
+      label: currentLanguage === 'en' ? 'Bill' : '账单',
+      actionText: currentLanguage === 'en' ? 'Go to Bill' : '去缴费'
+    },
+    [RESERVATION_FLOW_STEP.CONTRACT]: {
+      label: currentLanguage === 'en' ? 'Contract' : '合同',
+      actionText: currentLanguage === 'en' ? 'Go to Contract' : '去签约'
+    },
+    [RESERVATION_FLOW_STEP.CHECKIN]: {
+      label: currentLanguage === 'en' ? 'Check-in' : '入住',
+      actionText: currentLanguage === 'en' ? 'Go to Check-in' : '去入住'
+    }
+  }
+
+  return map[Number(step)] || {
+    label: currentLanguage === 'en' ? 'Current Step' : '当前步骤',
+    actionText: currentLanguage === 'en' ? 'View Current Step' : '查看当前步骤'
+  }
+}
+
+export function getReservationCurrentStepText(source = {}, language = 'zh') {
+  const node = source && source.reservationCurrentNode
+    ? source.reservationCurrentNode
+    : getReservationCurrentNode(source)
+
+  if (!node) {
+    return ''
+  }
+
+  return String(node.stepDesc || '').trim() || getReservationStepMeta(node.step, language).label
+}
+
+export function getReservationCurrentActionText(source = {}, language = 'zh') {
+  const node = source && source.reservationCurrentNode
+    ? source.reservationCurrentNode
+    : getReservationCurrentNode(source)
+
+  if (!node) {
+    return ''
+  }
+
+  return getReservationStepMeta(node.step, language).actionText
+}
+
+export { RESERVATION_FLOW_STEP }