feat: 新增工单中心、房间巡查、失物招领等业务模块

- 新增工单中心(ticket_center)与工单工作台(ticket_workbench)页面
- 新增房间巡查(room_inspection)与失物招领发布(lost_found_publish)页面
- 预约看样流程新增房型/楼栋/楼层选择器组件
- 新增工具模块: booking-entry、privacy、reservation-flow
- api/index.js 补充楼层列表、看样提交等接口
- locales/messages.js 补充多语言文案
- manifest.json 开启微信小程序隐私检查
- 完善登录、注册、申请详情、账单等相关页面交互

pkgService/application_detail/application_detail.vue

@@ -114,14 +114,28 @@
           v-if="canCancelOrder"
           class="danger-btn"
           :class="{ 'danger-btn--loading': canceling }"
-          @tap.stop="handleCancelOrder"
+          @click.stop="handleCancelOrder"
         >
           <text class="tn-text-bold">{{ canceling ? t('cancelOrderLoading') : t('cancelOrder') }}</text>
         </view>
         <view
-          v-if="canViewBill"
+          v-if="currentStepActionText"
           class="action-btn"
-          @tap.stop="goToBillPage"
+          @click.stop="handleCurrentStepAction"
+        >
+          <text class="tn-text-bold">{{ currentStepActionText }}</text>
+        </view>
+        <view
+          v-else-if="isReservationCheckinProcessing()"
+          class="action-btn action-btn--ghost"
+          @click.stop="refreshCurrentPage"
+        >
+          <text class="tn-text-bold">{{ t('refreshAction') }}</text>
+        </view>
+        <view
+          v-else-if="canViewBill"
+          class="action-btn"
+          @click.stop="goToBillPage"
         >
           <text class="tn-text-bold">{{ t('viewBill') }}</text>
         </view>
@@ -131,8 +145,48 @@
 </template>
 
 <script>
-import { userDetailCancel } from '@/api/index.js'
+import { contractDetail, orderSearchedReservationFlow, roomInspectionDetail, userDetailCancel } from '@/api/index.js'
 import { getMyApplicationList, saveActiveApplicationCode, saveMyApplicationList } from '@/utils/app-state'
+import {
+  RESERVATION_FLOW_STEP,
+  attachReservationFlow,
+  buildReservationFlowMap,
+  getReservationCurrentActionText,
+  getReservationCurrentStepText,
+  getReservationOrderNo,
+  parseReservationFlowResponse
+} from '@/utils/reservation-flow'
+
+const VIEWING_APPLICATION_PATTERN = /预约看房申请|看房时间[:：]|意向房型[:：]|意向区域[:：]|viewing request|viewing time[:：]|preferred room type[:：]|preferred area[:：]/i
+
+function isViewingApplicationRecord(item = {}) {
+  if (!item || typeof item !== 'object') {
+    return false
+  }
+
+  const typeText = [
+    item.businessType,
+    item.applicationType,
+    item.applicationTypeDesc,
+    item.formType,
+    item.bizType,
+    item.type,
+    item.typeDesc
+  ]
+    .filter(value => value !== null && typeof value !== 'undefined' && String(value).trim())
+    .join(' ')
+
+  if (/viewing|看房|带看/i.test(typeText)) {
+    return true
+  }
+
+  if ([item.appointmentViewingTime, item.viewingTime, item.bookViewingTime].some(value => String(value || '').trim())) {
+    return true
+  }
+
+  const remark = item && item.remark ? String(item.remark) : ''
+  return VIEWING_APPLICATION_PATTERN.test(remark)
+}
 
 function normalizeApplicationList(list = []) {
   if (!Array.isArray(list)) {
@@ -141,15 +195,31 @@ function normalizeApplicationList(list = []) {
   return list
     .filter(item => item && typeof item === 'object')
     .map((item) => {
-      const remark = item && item.remark ? String(item.remark) : ''
-      const isViewingApplication = /预约看房申请|看房时间[:：]|意向房型[:：]|意向区域[:：]|viewing request|viewing time[:：]|preferred room type[:：]|preferred area[:：]/i.test(remark)
       return {
         ...item,
-        isViewingApplication
+        isViewingApplication: isViewingApplicationRecord(item)
       }
     })
 }
 
+function parseJsonStringMaybe(value) {
+  if (typeof value !== 'string') {
+    return value
+  }
+  const text = value.trim()
+  if (!text) {
+    return value
+  }
+  if (!((text.startsWith('{') && text.endsWith('}')) || (text.startsWith('[') && text.endsWith(']')))) {
+    return value
+  }
+  try {
+    return JSON.parse(text)
+  } catch (error) {
+    return value
+  }
+}
+
 export default {
   i18n: {
     zh: {
@@ -186,6 +256,9 @@ export default {
       emptyRemark: '暂无补充说明',
       codeCopied: '申请编号已复制',
       missingBillCode: '申请单编号缺失',
+      missingContractNo: '合同编号缺失',
+      checkinPendingHint: '宿管正在办理入住，请耐心等待',
+      refreshAction: '刷新',
       cancelOrder: '取消订单',
       cancelOrderLoading: '取消中...',
       cancelOrderTitle: '取消订单',
@@ -235,6 +308,9 @@ export default {
       emptyRemark: 'No additional remarks',
       codeCopied: 'Application number copied',
       missingBillCode: 'Missing application bill number',
+      missingContractNo: 'Missing contract number',
+      checkinPendingHint: 'Move-in is being processed, please wait',
+      refreshAction: 'Refresh',
       cancelOrder: 'Cancel Order',
       cancelOrderLoading: 'Canceling...',
       cancelOrderTitle: 'Cancel Order',
@@ -255,7 +331,14 @@ export default {
     return {
       detailCode: '',
       detail: {},
-      canceling: false
+      canceling: false,
+      reservationContractDetail: null,
+      reservationInspectionDetail: null
+    }
+  },
+  watch: {
+    language() {
+      this.loadReservationFlow()
     }
   },
   computed: {
@@ -323,7 +406,35 @@ export default {
       }
       return this.parseViewingRemark()
     },
+    currentStepActionText() {
+      if (this.isViewingApplication) {
+        return ''
+      }
+      if (this.isReservationInspectionPendingReview()) {
+        return ''
+      }
+      if (this.isReservationContractAwaitingReview()) {
+        return ''
+      }
+      if (this.isReservationCheckinProcessing()) {
+        return ''
+      }
+      return getReservationCurrentActionText(this.detail, this.language)
+    },
     statusReminderText() {
+      if (this.isReservationInspectionPendingReview()) {
+        return this.getReservationInspectionStatusText()
+      }
+      if (this.isReservationContractAwaitingReview()) {
+        return this.getReservationContractStatusText()
+      }
+      if (this.isReservationCheckinProcessing()) {
+        return this.t('checkinPendingHint')
+      }
+      const reservationStepText = getReservationCurrentStepText(this.detail, this.language)
+      if (reservationStepText) {
+        return reservationStepText
+      }
       if (this.shouldPayDeposit(this.detail)) {
         return this.t('statusPendingPayment')
       }
@@ -351,6 +462,9 @@ export default {
     this.detailCode = options.code || ''
     this.restoreDetail(options.payload || '')
   },
+  onShow() {
+    this.loadReservationFlow()
+  },
   methods: {
     t(key, params) {
       return this.$tm('pkgService.application_detail.application_detail', key, params)
@@ -368,6 +482,106 @@ export default {
         && Number(item.status) === 0
         && Number(item.payStatus) === 10
     },
+    getReservationCurrentStepValue() {
+      return Number(this.detail && this.detail.reservationCurrentNode ? this.detail.reservationCurrentNode.step : 0)
+    },
+    isReservationCheckinProcessing() {
+      return this.getReservationCurrentStepValue() === RESERVATION_FLOW_STEP.CHECKIN
+    },
+    getReservationInspectionNo() {
+      const currentNode = this.detail && this.detail.reservationCurrentNode ? this.detail.reservationCurrentNode : {}
+      if (Number(currentNode.step || 0) !== RESERVATION_FLOW_STEP.INSPECTION) {
+        return ''
+      }
+      return String(currentNode.refNo || '').trim()
+    },
+    getReservationContractNo() {
+      const currentNode = this.detail && this.detail.reservationCurrentNode ? this.detail.reservationCurrentNode : {}
+      if (Number(currentNode.step || 0) !== RESERVATION_FLOW_STEP.CONTRACT) {
+        return ''
+      }
+      return String(currentNode.refNo || '').trim()
+    },
+    normalizeInspectionDetail(response) {
+      const payload = parseJsonStringMaybe(response && response.data ? response.data : response)
+      if (payload && typeof payload === 'object' && !Array.isArray(payload)) {
+        return payload
+      }
+      if (payload && payload.data && typeof payload.data === 'object' && !Array.isArray(payload.data)) {
+        return payload.data
+      }
+      return {}
+    },
+    normalizeContractDetail(response) {
+      const payload = parseJsonStringMaybe(response && response.data ? response.data : response)
+      if (payload && typeof payload === 'object' && !Array.isArray(payload)) {
+        return payload
+      }
+      if (payload && payload.data && typeof payload.data === 'object' && !Array.isArray(payload.data)) {
+        return payload.data
+      }
+      return {}
+    },
+    isReservationInspectionPendingReview() {
+      if (this.getReservationCurrentStepValue() !== RESERVATION_FLOW_STEP.INSPECTION) {
+        return false
+      }
+      const detail = this.reservationInspectionDetail || {}
+      return Number(detail.status) === 2
+    },
+    getReservationInspectionStatusText() {
+      return this.t('inspectionPendingReviewHint')
+    },
+    isReservationContractAwaitingReview() {
+      if (this.getReservationCurrentStepValue() !== RESERVATION_FLOW_STEP.CONTRACT) {
+        return false
+      }
+      const detail = this.reservationContractDetail || {}
+      const queryStatus = Number(detail.queryStatus)
+      const approvalStatus = Number(detail.approvalStatus)
+      const hasSigned = !!String(detail.signTime || detail.signImageUrl || '').trim()
+      return queryStatus === 1 || (hasSigned && approvalStatus === 0)
+    },
+    getReservationContractStatusText() {
+      const detail = this.reservationContractDetail || {}
+      return detail.queryStatusDesc || detail.approvalStatusDesc || detail.statusDesc || ''
+    },
+    async ensureReservationInspectionDetail() {
+      const inspectionNo = this.getReservationInspectionNo()
+      if (!inspectionNo) {
+        this.reservationInspectionDetail = null
+        return null
+      }
+      try {
+        const detail = this.normalizeInspectionDetail(await roomInspectionDetail({
+          inspectionNo
+        }, this.language))
+        this.reservationInspectionDetail = detail && Object.keys(detail).length ? detail : null
+        return this.reservationInspectionDetail
+      } catch (error) {
+        console.error('load inspection detail failed', error)
+        this.reservationInspectionDetail = null
+        return null
+      }
+    },
+    async ensureReservationContractDetail() {
+      const contractNo = this.getReservationContractNo()
+      if (!contractNo) {
+        this.reservationContractDetail = null
+        return null
+      }
+      try {
+        const detail = this.normalizeContractDetail(await contractDetail({
+          contractNo
+        }, this.language))
+        this.reservationContractDetail = detail && Object.keys(detail).length ? detail : null
+        return this.reservationContractDetail
+      } catch (error) {
+        console.error('load contract detail failed', error)
+        this.reservationContractDetail = null
+        return null
+      }
+    },
     restoreDetail(payload = '') {
       if (payload) {
         try {
@@ -386,6 +600,46 @@ export default {
         isViewingApplication: false
       }
     },
+    async loadReservationFlow() {
+      if (!this.detail || this.detail.isViewingApplication) {
+        return
+      }
+
+      const orderNo = getReservationOrderNo(this.detail)
+      if (!orderNo) {
+        this.detail = attachReservationFlow(this.detail, {})
+        this.reservationInspectionDetail = null
+        this.reservationContractDetail = null
+        return
+      }
+
+      try {
+        const response = await orderSearchedReservationFlow({
+          orderNos: [orderNo]
+        }, this.language)
+        const flowMap = buildReservationFlowMap(parseReservationFlowResponse(response))
+        this.detail = attachReservationFlow(this.detail, flowMap)
+        await Promise.all([
+          this.ensureReservationInspectionDetail(),
+          this.ensureReservationContractDetail()
+        ])
+
+        const list = normalizeApplicationList(getMyApplicationList())
+        if (list.length) {
+          saveMyApplicationList(list.map((item) => {
+            if (String(item.detailCode || '') !== String(this.detail.detailCode || '')) {
+              return item
+            }
+            return this.detail
+          }))
+        }
+      } catch (error) {
+        console.error('load reservation flow failed', error)
+        this.detail = attachReservationFlow(this.detail, {})
+        this.reservationInspectionDetail = null
+        this.reservationContractDetail = null
+      }
+    },
     parseViewingRemark() {
       const lines = this.remarkLines
       const targets = [
@@ -537,6 +791,54 @@ export default {
       uni.navigateTo({
         url: `/pkgService/utility_recharge/utility_recharge?referenceTypeNo=${encodeURIComponent(this.detail.detailCode)}`
       })
+    },
+    refreshCurrentPage() {
+      this.loadReservationFlow()
+    },
+    handleCurrentStepAction() {
+      const step = this.getReservationCurrentStepValue()
+
+      if (step === RESERVATION_FLOW_STEP.BILL) {
+        this.goToBillPage()
+        return
+      }
+
+      if (step === RESERVATION_FLOW_STEP.CONTRACT) {
+        if (this.isReservationContractAwaitingReview()) {
+          return
+        }
+        const contractNo = String(this.detail && this.detail.reservationCurrentNode && this.detail.reservationCurrentNode.refNo || '').trim()
+        if (!contractNo) {
+          uni.showToast({
+            title: this.t('missingContractNo'),
+            icon: 'none'
+          })
+          return
+        }
+        uni.navigateTo({
+          url: `/pkgService/contract_sign/contract_sign?no=${encodeURIComponent(contractNo)}`
+        })
+        return
+      }
+
+      if (step === RESERVATION_FLOW_STEP.CHECKIN) {
+        uni.reLaunch({
+          url: '/pages/index/index?pageId=stay-service'
+        })
+        return
+      }
+
+      if (step === RESERVATION_FLOW_STEP.INSPECTION) {
+        if (this.isReservationInspectionPendingReview()) {
+          return
+        }
+        const orderNo = getReservationOrderNo(this.detail)
+        uni.navigateTo({
+          url: orderNo
+            ? `/pkgService/room_inspection/room_inspection?orderNo=${encodeURIComponent(orderNo)}`
+            : '/pkgService/room_inspection/room_inspection'
+        })
+      }
     }
   }
 }
@@ -784,4 +1086,11 @@ export default {
   color: #FFFFFF;
   box-shadow: 0 12rpx 32rpx rgba($brand-primary, 0.25);
 }
+
+.action-btn--ghost {
+  background: rgba($brand-primary, 0.08);
+  color: $brand-primary;
+  border: 1rpx solid rgba($brand-primary, 0.18);
+  box-shadow: none;
+}
 </style>